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The recovery point objective for the database is 24 hours. Hema, is this acceptable? I am assuming that, given our limited resources, we will use database backups for recovery, and that we do not want to use replication. If we were to use replication, we could have a recovery point objective right down to a single transaction. But we have no expertise here and so I recommend against this approach.
Support Notifications
At a minimum we will use email for support notification. This means we'll need access to a mail server or some sort. And depending on DBI requirements, including their schedule requirements, we may consider a more robust solution such as Nagios. Using Nagios would probably mean more work; I have no experience with Nagios but some DT staff do.
Administration Roles
We need some wiki pages and some bodies - detailed below
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