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  • Mobile Issues: Unlike web pages, PDF documents are not responsive and do not adjust to your screen size, such as on a mobile device. This forces the user to have to zoom in and the swipe left to right /right to left in order to read the content.

  • Difficulty Navigating Content: They are difficult for web users, including screen reader users, to navigate when seeking specific information. Because the website navigation menu doesn’t appear when viewing the file, users can become disoriented.

  • Language Barriers: Content within PDFs are not easily made available in different languages. Per the city’s Digital Accessibility and Inclusion Standards, you need to provide vital information in required languages.

  • Not Designed for Reading on Screen: PDFs are not really designed for reading on screens. They should mainly be used as a way to print information.

  • Maintenance and Outdated Information: PDF documents are more time consuming to update and maintain and as a result often times are overlooked and as a result information in PDF documents is more likely to be outdated.

Step-by-Step

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Guides

General Checklist and Guidelines

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