Every page on SF.gov uses a content type. The content type dictates the design and content elements of the page.
Using content types correctly also helps give structure to SF.gov.
Each type serves a specific user need, like get a service, find out about a meeting, or learn about a news story. Site visitors build a mental model about what to expect of each page they reach. It’s important to choose the most accurate content type for your user need.
For each content type, we start with discovery research, reuse elements when possible, and iterate based on feedback. Through this process, we scale the content structure across the City via flexible templates that we continue to refine.
Table of contents
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See /wiki/spaces/SFGOV/pages/1845526529 and technical considerations for content types |
Services
Helps San Franciscans get something done
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Outreach
Informs the public about what SF is doing
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Department support
Informs the public about what a specific department is doing
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Forms
Help San Franciscans apply for a service directly on SF.gov
Form | Form confirmation |
Sitewide pages
Pages that serve all of SF.gov
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Only DS admin can add a new instance of these pages |
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