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  • Start with strong verbs if you can.

  • Skip ‘introductions’. Just tell folks what they need to do.

  • Do not use questions for your headings. FAQs are harder for people to understand and slower to read.

  • Create a logical reading order. Use h2 for the title of the page, with h3 for subheadings. Be consistent in this order to help screen readers understand the page.