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Overview

Accessibility refers to the inclusive practice of removing barriers. When digital products are correctly designed, developed and edited, all users have equal access to information and functionality.

The City and County of San Francisco is dedicated to serving all San Franciscans. We need to give equitable access to all of our digital services and web content. We must consider the need of San Franciscans, City staff, and anyone doing business with the City.

Please see the city’s Digital Accessibility and Inclusion Standards.

Table of Contents

  1. Provide Alternative Description for Images

  2. Color and Color Contrast

  3. Headings, Page Titles and Creating a Logical Reading Order

  4. Creating a Logical Tab Order and Focus Order

  5. Navigation and Skipping Repetitive Navigation

  6. Data Tables

  7. Interactive Forms

  8. Keyboard Accessibility

  9. Testing for Keyboard Accessibility

  10. PDF Documents and Attachments

  11. Error Messaging, Alert and Statu Messaging, Instructions and Help Function

  12. Audio and Video Related Content

  13. Writing Content for Screen Readers

  14. Testing with Screen Readers

  15. Language Access

  16. Popups and Modal Windows

  17. Slideshows, Moving Content and Flashes

  18. iFrames

  19. PowerBI Charts and Interactive Maps

  20. Reading Level

  21. Mobile Accessibility

  22. Screen Size, Page Flow, Text and Paragraph Resizing, Text Spacing

  23. Animation and Respect Prefers-reduced-motion

  24. Descriptive Link Text

  25. Hover States and Focusable Content

  26. Input Modalities

  27. Accessible Authentication

  28. Tools and Resources

  29. ARIA - General Information and Guidelines

  30. Embedded Chatbots

  31. Editing Content and User Testing

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