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Overview

Accessibility refers to the inclusive practice of removing barriers. When digital products are correctly designed, developed and edited, all users have equal access to information and functionality.

The City and County of San Francisco is dedicated to serving all San Franciscans. We need to give equitable access to all of our digital services and web content. We must consider the need of San Franciscans, City staff, and anyone doing business with the City.

Please see the city’s Digital Accessibility and Inclusion Standards.

Table of Contents

  1. Alternative Description for Images and Images of Text

  2. Color and Color Contrast

  3. Headings, Page Titles and Creating a Logical Reading Order

  4. Creating a Logical Tab Order and Focus Order

  5. Navigation and Skipping Repetitive Navigation

  6. Data Tables

  7. Interactive Forms

  8. Keyboard Accessibility

  9. Testing for Keyboard Accessibility

  10. PDF Documents and Attachments

  11. Error, Alert and Status Messaging, Instructions and Help Text

  12. Audio and Video Related Content

  13. Writing Content for Screen Readers

  14. Testing with Screen Readers

  15. Language Access

  16. San Francisco’s Equitable Design Requirements

  17. Popups, New Windows and Modal Windows

  18. Slideshows, Moving Content and Flashes

  19. iFrames

  20. PowerBI Charts and Interactive Maps

  21. Reading Level

  22. Mobile Accessibility

  23. Screen Size, Page Flow, Text and Paragraph Resizing, Text Spacing

  24. Animation

  25. Descriptive Link Text

  26. Hover States and Focusable Content

  27. Input Modalities

  28. Adequate Time and Adjust Timing

  29. Authentication

  30. Parsing of Content

  31. Tools and Resources

  32. ARIA - General Information and Guidelines

  33. Embedded Chatbots

  34. Testing Content for Accessibility Compliance

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