Purpose

Ensure that code or configurations changes are managed to limit unintended affects on a production application 

Steps

1. Clone production environment in 3Tera and label as development
2. Apply changes to development
3. Test (user acceptance, stress/load testing)
4. Defect resolution and sign off
5. Stop development environment
6. Schedule down-time with business owner(s)
7. Apply changes to production
8. User acceptance and sign off