Can't save page (error publishing page)

When you forget to add something in a page on the CMS that’s mandatory, you should get an error message showing you where the problem is. You won’t be able to save the page until you’ve added the mandatory information.

Sometimes you will see an error message at the top of the page telling you exactly what you’re missing, like this one:

 

However, sometimes you will not be able to save a page, and you won’t see an error message. These weird ones sometimes have error text at the top of the page starting with Validation error on collapsed paragraph…

If that’s happening, try opening all the expandable fields by clicking on the “Edit“ button to look for an empty field.

If you’re not able to find it, email publishinghelp@sfgov.org or ask on Teams - these errors can be tricky to find.